Frequently Asked Questions

Please select a question below to be taken to the answer.

1. How do I apply for financial aid?

2. What is the federal school code for Jefferson (Philadelphia University + Thomas Jefferson University)?

3. What is the deadline for applying for financial aid?

4. Do I have to re-apply for aid each year?

5. How are merit scholarships awarded?

6. When will I receive my financial aid package?

7. Can I appeal my financial aid package?

8. What happens if my aid is not enough?

9. How does the financial aid office communicate with students?

10. What do I need to do to get my Federal Direct Stafford Loans?

11. How do I apply for the endowed and gift scholarships that are listed on the web site and in your catalog?

12. How do I get work study and once i have it, how do i get placed in a work-study position?

13. What is verification? Why was I chosen?

14. What are my options if my aid doesn't cover my bill?

15. How do I apply for a Parent PLUS Loan?

16. Do I have to apply every year for the PLUS Loan?

17. How do I apply for an alternative loan?

18. How do I change the amount of the loan that I want to take out?

19. What are the interest rates on the government loans?

20. Why does my aid show as pending on the bill?

21. If I receive an outside scholarship, where do I send the check and letter to?

22. What is the contact information for the U.S. Department of Education and IRS?

23. When my loan is disbursed, why is the amount different than what is on my award letter?

24. What is FERPA and why do I need to complete a form?

25. Are international students eligible to receive aid?

26. Who is my financial aid counselor?

27. Who should I contact if I have additional questions?



Q. How do I apply for financial aid?

A. You need to submit a FAFSA form at www.fafsa.gov by April 15th of each academic year.  That is the only form that we require at Philadelphia University.

-Back to the Top-



Q. What is the federal school code for Jefferson (Philadelphia University + Thomas Jefferson University)?

A. Our federal school code is 013549.

-Back to the Top-



Q. What is the deadline for applying for financial aid?

A. The early action priority filing deadline for new undergraduate students is December 15th.  Our filing deadline for all other students is April 15th.

-Back to the Top-



Q. Do I have to re-apply for aid each year?

A. Yes, in order to be considered for aid from the University, the federal government and/ or the state, you must submit your FAFSA annually. Merit aid from Jefferson (Philadelphia University + Thomas Jefferson) East Falls is automatically renewable without the submission of a FAFSA, as long as the GPA and progress requirements are met.

-Back to the Top-



Q. How are merit scholarships awarded?

A. Merit scholarships are awarded by our Admissions Office at the time of acceptance to the University. and are based on your cumulative high school GPA and your SAT or ACT scores. There are no additional applications required. We commit to your award for the time period specified in your scholarship letter, as long a you maintain the minimum GPA and make academic progress. Because of this, your merit award does not increase while you are attending Jefferson (Philadelphia University + Thomas Jefferson University) East Falls Campus.

-Back to the Top-



Q. When will I receive my financial aid package?

A.  1) New undergraduate students that file for early action admissions and file their FAFSA by December 15th will receive their financial aid package in mid- December.  Packages for new undergraduate students will go out on a rolling basis after that time, approximately 2 weeks after we receive your FAFSA and you have been accepted to the University. 

2) Returning undergraduate student packages will be sent out beginning in mid-May after we have checked academic progress for the spring semester.

-Back to the Top-



Q. Can I appeal my financial aid package?

A.  You can let us know of any special circumstances through a letter to your financial aid counselor.  We may need additional information or forms completed once we review your information.

-Back to the Top-



Q.  What happens if my aid is not enough?

A. A letter explaining your situation and any supporting documents would need to be sent to Lisa J. Cooper, Director of Financial Aid at financialaid@philau.edu.  The appeals committee will review your letter and documents and respond after the review.  Feel free to call your financial aid counselor and see what options are available to you.

-Back to the Top-



Q. How does the financial aid office communicate with students?

A. 1) We will send new student packages out through US Postal mail.  Revisions and updates will be sent out electronically through an email to the student's university email account directing the student to WebAdvisor to view their letter.

2) Returning student award letters are sent electronically through Web Advisor.  You will receive an email notification in your university account letting you know that your letter is ready to view.

3) Any requests for additional information that is needed to complete your financial aid file will be sent to the student at their university email account.

-Back to the Top-



Q. What do I need to do to get my Federal Direct Stafford Loans?

A. Students receiving Federal Direct Stafford Loans for the first time must complete a Master Promissory Note and on Line entrance counseling at www.studentloans.gov

-Back to the Top-



Q. How do I apply for the endowed and gift scholarships that are listed on the web site and in your catalog?

A. All you need to do is to complete the FAFSA form. You will be reviewed for eligibility at the time your aid application is being processed.

-Back to the Top-



Q. How do I get work study and once i have it, how do i get placed in a work-study position?

A. Students who are awarded Federal Work-Study on their financial aid package have the opportunity to work on-campus. A small number of students work off campus in community service positions too.  First, students must complete the Student Employment Application, found here.

Once that application is received by our office, we will use the information to place you in a job. You will be notified via email if/when you receive a job placement. That email will give you further instructions on who to contact to move forward in the process.  This notification will occur approximately 1-2 weeks before the semester is to begin.

If you have not heard from our office by late August, come in to the office to complete a waiting list application or contact Lisa Jenkins at jenkinsl@philau.edu.

-Back to the Top-



Q. What is verification? Why was I chosen?

A.  1) Verification is the federally required process of confirming the accuracy of student and parent reported data on the FAFSA. 30% of all applications received each day are randomly selected for verification by the Department of Education. The Financial Aid Office is required to complete the verification process for the DOE.

2) You will receive emails from the Financial Aid Office requesting the documents necessary to complete verification (verification worksheet, tax return transcripts, W-2s, etc.). It is mandatory that you submit these documents or you will lose eligibility for aid.

3) You will either need to obtain the student and parent tax transcript or use the IRS retrieval tool in the FAFSA form

-Back to the Top-



Q. What are my options if my aid doesn't cover my bill?

A. If the aid you are awarded does not cover your tuition bill, you have several options:

-Back to the Top-



Q. How do I apply for a Parent PLUS Loan?

A. Visit www.studentloans.gov. Log in with the Parent's information. Then click on "Parent Borrowers," and then the link called "Apply for a PLUS Loan."  Complete a Master Promissory and an application at that site.

-Back to the Top-



Q. Do I have to apply every year for the PLUS Loan?

A. Yes, you must re-apply for the PLUS Loan each year. Eligibility for the loan is determined on a year-to-year basis.

-Back to the Top-



Q. How do I apply for an alternative loan?

A. The application process for each alternative lender is different. Most lenders require the student have a credit worthy cosigner in order to qualify for alternative loans. Please visit their websites for instructions on how to apply. For a list of alternative lenders, click here.

-Back to the Top-



Q. How do I change the amount of the loan that I want to take out?

A. In order to change the amount of a loan you are borrowing, simply email your Financial Aid Counselor. Make sure to indicate the original amount of the loan, the amount you would like to increase/decrease it to, and for which term you are making the change (ex: Fall 2018, Spring 2019). All of our counselors' information is listed on our website under "Contact Information."

-Back to the Top-



Q. What are the interest rates on the government loans?

A. The interest rates for the Federal Student Loans are set annually by the Federal Government each year. The rates for the 2017-2018 Academic Year are listed below:

  • Federal Direct Subsidized Stafford Loan: 4.45%
  • Federal Direct Unsubsidized Stafford Loan for Undergraduate Students: 4.45%
  • Federal Direct Unsubsidized Stafford Loan for Graduate Students: 6.00%
  • Federal Direct Parent PLUS Loan: 7.00%
  • Federal Direct Graduate PLUS Loan: 7.00%

-Back to the Top-



Q. Why does my aid show as pending on the bill?

A. Financial Aid shows as pending on tuition bills until the aid is disbursed. Once the aid is disbursed, you will receive an email on your Philadelphia University email account making you aware of the disbursement.

-Back to the Top-



Q. If I receive an outside scholarship, where do I send the check and letter to?

A. You can send all outside scholarship letters and checks to our office.

Jefferson-East Falls Campus
Office of Financial Aid
4201 Henry Avenue
Philadelphia, PA 19144

-Back to the Top-



Q. What is the contact information for the U.S. Department of Education and IRS?

A.  Student Loans: 1-800-557-7394

     FAFSA Help: 1-800-433-3243

     IRS: 1-800-908-9946

-Back to the Top-



Q. When my loan is disbursed, why is the amount different than what is on my award letter?

A.  The difference comes from the government taking off Default/Origination fees.

For 2017-2018, Subsidized and Unsubsidized Loans have a fee of 1.066%.

Parent PLUS loans have a fee of 4.264%.

-Back to the Top-



Q. What is FERPA and why do I need to complete a form?

A. FERPA is a Federal law that is administered by the Family Policy Compliance Office in the U.S. Department of Education. 20 U.S.C. § 1232g; 34 CFR Part 99. FERPA applies to all educational agencies and institutions (e.g. schools) that receive funding under any program administered by the Department. Parochial and private schools at the elementary and secondary levels generally do not receive such funding and are, therefore, not subject to FERPA. Private postsecondary schools, however, generally do receive such funding and are subject to FERPA.

Once a student reaches 18 years of age or attends a postsecondary institution, he or she becomes an "eligible student," and all rights formerly given to parents under FERPA transfer to the student. The eligible student has the right to have access to his or her education records, the right to seek to have the records amended, the right to have control over the disclosure of personally identifiable information from the records (except in certain circumstances specified in the FERPA regulations, some of which are discussed below), and the right to file a complaint with the Department. The term "education records" is defined as those records that contain information directly related to a student and which are maintained by an educational agency or institution or by a party acting for the agency or institution.

Students will receive a FERPA form prior to the start of their first semester. They will need to be filled out, signed and witnessed. FERPA forms are maintained in the Student Accounts Office. Once the first days of classes arrives, the University can only share information with individuals listed on the release.

-Back to the Top-



Q. Are international students eligible to receive aid?

A. International students are not eligible to receive Federal financial aid. They may be eligible to receive institutional merit aid through the Admissions Office.

-Back to the Top-



Q.  Who is my financial aid counselor?

A. Your financial aid counselor is assigned based on the first letter of the student's last name

Last names A-C: Mazoe Pettiquoi pettiquoim@philau.edu

Last names D-J: Clare McLaughlin mclaughlinc@philau.edu

Last names K-P: Brian Blackburn blackburnb@philau.edu

Last names R-Z: Suzanne Mack macks@philau.edu

-Back to the Top-



Q. Who should I contact if I have additional questions?

A. For questions regarding your tuition bill, financial holds, refunds, monthly payment plan and health insurance waiver, please contact our Student Accounts Office at (215) 951-5988 or studentaccounts@philau.edu.

-Back to the Top-